Switch Health Privacy Policy

We take our customers privacy very seriously. Read our privacy policy to find out what information we collect and how it is used.



Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom Mainland.

Unless otherwise stated, this website is for information only. Switch Health Limited has used all reasonable care and skill in compiling the content of this website but makes no warranty as to the accuracy of any information on this website and cannot accept liability for any errors or omissions.

Switch Health shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this website. The information contained in any such materials is not intended nor implied to be a substitute for professional medical advice.


Governing Law

Switch Health Limited is governed by the laws of the country of UK within which you reside, and any dispute or action arising out of this site shall be determined in accordance with such laws,


Privacy Policy

The privacy policy sets out how we use and protect any information that give us when you use this website, www.SwitchHealth.co.uk

We are committed to ensuring that your privacy is protected. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We may change this policy from time to time by publishing a new version on our website. We may notify you of changes to this policy by email.


Information We May Collect

  • Your name and date of birth
  • How many children family members or employees to be covered
  • Your email address and contact numbers
  • Your postcode
  • Your smoking history
  • Medical history

We may collect your data verbally, via email or through our website. At all times this information is protected and fully in keeping with the Data Protection Act 1998.


 What we won’t do with your personal data

 We will not sell, rent or disclose your personal details to any third parties, except:

  • When required to do so by law
  • In response to a valid legal request by a law enforcement officer or government agency
  • When you have explicitly or implicitly given your consent


Information Sharing and Disclosure

If you decide to make an application through us your information will be passed to the insurance provider who may be willing to provide you with cover.

They may use this information you have provided to:

  • Provide you with insurance quotations generated by our panel of insurers.
  • Process the application you have made.
  • To write to you in the future with a view to offering you products they feel may be of interest to you.
  • To pass to third parties who provide relevant products and services that we think might be of interest to you so that they can also provide you with information about the products and services they provide.
  • To permit access to regulatory bodies to ensure that we are processing information correctly and complying with regulatory requirements.


 Our Standards

 We are wholly committed to this obligation and maintain the following standards:

  • As an Insurance Intermediary, Switch Health is focused on the importance of treating every customer fairly to maintain our excellent reputation in the Private Health Insurance marketplace.
  • Our expert advisers enable us to offer our customers the best advice, service and solution to their healthcare plan requirements from our selected panel of leading insurers.
  • We maintain a culture within Switch Health to ensure our customers come first.


Controlling Your Personal Information

 Under privacy law, you can request full details of the information we hold about you, how we use and store it, and why. This is called a Subject Access Request (SAR) and you can make one at any time by contacting us.

You have the ‘right to be forgotten’ and is designed to protect you by preventing companies from retaining or using your personal information inappropriately or unlawfully. Please note that it does not allow you to have all of your information deleted at any time, because we are legally required to retain information for some purposes, and for specified periods.



 Switch Health Limited is Registered in England 08593217.

 Our Registered Head Office Address 123 The Promenade, Cheltenham GL50 1NW

Switch Health Limited is authorised and regulated by the Financial Conduct Authority (FCA).

FCA Number: 627760. Data Protection Licence Number: ZA108558.

You can contact us:


Data Protection Officer

 Jack Chandler